document management BPM content management DOCUMENT MANAGEMENT integration, management, outsourcing, reengineering, process automation What is document management? IT initiatives are often considered separately from the business processes they support, even when they use document management. Enterprise modeling tries to bridge this gap by describing all aspects of the business processes, which make up the enterprise operation. These aspects or views as being called in CIMOSA concern all the assets of the enterprise – knowledge and capital investments, recognizing humans, as well as IT and other resources. Therefore, FirstSTEP models identify organization, resources and information as they relate to the business process structures and contents, but to evaluate subsequent reporting of the different performance and document management processes.